Hotel Policies

Payment

  • Our payment policy is ‘pay-for-stay at check-in‘.
  • Credit cards accepted -  Amex, Visa, Euro/Mastercard, Diners, JCB

Incidental Expenses Deposit

  • Please bring additional 500 pesos (per room) for the IE deposit.
  • Requested at check-in and refunded (minus extra expenses, if any) at check-out.

Check-In

  • Regular Check-In Time is 2 pm.
  • 4:30 am to (before) 2 pm early check-in has no extra early check-in charge.
  • Early check-in availability has a good chance but please still give us an approximate hour.
  • 12 midnight  to  4:29 am early check-in has an extra night charge.

Check-Out

  • Regular Check-Out time is 12 (noon).

Check-Out time can be extended to 1 pm without charge.
Check-Out after 1 pm has a 50% late check-out charge.
Check-Out after 4 pm has an extra night charge.

  • Please  be advised that our staff has to check your room to make certain everything is in order before your check-out is finalized.  This usually takes only a few minutes but may be longer if many guests are checking out at the same time.
2 comments on “Hotel Policies
  1. Joting Hsu says:

    28467451 is my order number. my plane is arrived Mar-29 8:45 AM and depart on Mar-31 6:45. Q1:when will we can check in? Q2:we need two taxies on Mar-31 morning around 5pm, could help us? Joting Hsu -snip- Thanks a lot

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