Crowne Garden Hotel
Salinas Drive, Lahug, Cebu City
63 – Philippines country code
32 – Cebu City area code
231-3036, 231-0772, 231-3773, 412-7517, 412-7759
(connects directly to 24/7 front desk)
email@crownegardenhotel.com
Please put CGH or Crowne Garden Hotel in subject line because there’s a lot of junk mail.
For (quick 1 reply) reservations via email, please copy, paste and answer:
- First, are the hotel policies okay? (Please review. Only 156 words.)
- Name: (of person who will check-in)
- Room Type:
- With Breakfast or Without Breakfast? (if applicable)
- Check-in Date:
- Check-in Time: 2 pm
- Check-out Date:
- Check-out Time: 12 noon with extension to 1 pm
If your preferred check-in and check-out times are different, please let us know so that we can give you availability odds or advise you if there are extra charges.
Please also put CGH or Crowne Garden Hotel in the subject line to help our email server filter your email from the junk mail.
- If, in case, you don’t receive an reply from us within a day, it will be due to technical difficulties. In which case, please contact us via the hotel’s landline numbers.

Good evening,
Please send me the latest wedding package deal for 100 to 150 pax. By the way, me and my fiance are planning to have the wedding rites and reception in one area, please send me the wedding package deal and inclusions for that. Thank you.
Please go to:
http://crownegardenhotel.com/cgh-weddingpackages.html
The wedding ceremony and reception can be held at the hotel.
Hi,
we need only venue for a birthday party good for 60 to 75 people for June 7.
how much does it cost or the rent for the venue only as we have our own food catering services.
We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.
Hi,
I would like to book for 1 day stay in your hotel, this coming June 4.i would like to avail your promo for Standard Room (No Breakfast).
Thanks!
We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.
Good morning
my name is Paola Betta I wanted to know if you have availability of a family room or a triple room with breakfast we are 2 adults and 2 children of 10 and 11 years, the rrival 22.12.2012 and departure 25.12.12 .
Thank you
Betta Paola
Please check your email box for our reply.
i want to know if u have available four deluxe rooms (no breakfast) on oct 23-28, 2012. please send me the rate and how/where to pay the reservation.
Four Deluxe Rooms are available for reservation for those dates. We have sent details to your email address. Thank you.
I want to know if you still have 2 deluxe rooms (no breakfast) available from October 24 to 27, 2012.
thank you.
2 Deluxe Rooms are still available for October 24-27, 2012
Hello! I have not yet received our reservation confirmation.
Kindly send it through my e mail. thank you.
Confirmation has been sent. Apologies for the delay. Your latest email said “I will e mail you tomorrow.” so we assumed that you wanted additional time to decide on the reservation.
hi,
do you honor agoda bookings? i’d like to be super certain before i book thru agoda. thank you.
Yes, we honor Agoda bookings. We have a contract with Agoda.
Hi,
is the 999 inclusive of taxes and service fees? if so, i would like to book the standard room (for 2 people without breakfast) for 2 nights. We will check in on October 14 at 2 pm and we’ll be out right before noon on October 16.
Thanks.
999 pesos (Standard no breakfast) already includes tax.
Please also bring an additional 500 pesos (in cash) for the incidental expenses deposit. It is requested at
check-in and refunded at check-out.
You want to reserve through us, not through Agoda?
hi!
how can i reserve for deluxe/superior room with breakfast on nov. 20 11am for 2 adults. we are just gonna stay for 1 night.
hope to hear from you soon.
thanks!
– jovi
Name: (of person who will check-in) jovi salvacion ? Is this correct?
Room Type: (please decide between Deluxe or Superior)
All Deluxe Rooms have 2 single beds. All Superior Rooms have 1 matrimonial bed.
With Breakfast or Without Breakfast?
If Deluxe, do you want with breakfast or without breakfast rate?
Check-in Date & Time: November 20, 2012 (11am)
Check-out Date & Time: November 21, 2012 (1pm) ? Is this correct?
Please add / verify unclear-missing information so that we can process your reservation.
Hi,
I would like to reserve 1 standard room and 1 superior triple room for January 18-20, 2013.
We have sent you an email.
I would like to reserve 1 standard room for Nov. 2,3 and 4 With breakfast
We have replied to your email.
I received your reservation and it does not have an amount to pay?
For those dates, advance payment is not required. You just pay at the hotel during check-in.
i emailed today my reservation for 2 standard rooms on Nov.27-29,2012 .Can we check in early coz we will arrive in Cebu at 6am?? i emailed you site can you check it out thanks
6am early check-in does not have early or extra charge/fee. On November 27, 2012 (Tuesday), availability chance for 6am early check-in is good.
Hi! i know u have monthly rates for standard rooms. i was wondering if u have weekly rates as well?
No weekly rates. Just discounted daily rates and monthly rates.
how much will be the discount for 2 week stay?
2 week stay will still be based on the discounted daily rate.
I would to book one standard room with twin beds for 2 nights and with breakfast. Pls confirm the price and available.
Check in : Nov 15, 2012
Check out: Nov 17,2012
Thank you
Sukanit S.
For 2 single beds, it has to be CGH Deluxe as all CGH Standard Rooms have 1 matrimonial bed.
I AM STAYING AT CEBU FROM 26TH OF NOVEMBER TO 17TH OF DECEMBER 2012 AND I WANT TO MAKE USE OF YOUR ECONOMY ROOM, I WANT TO KNOW OTHER REQUIREMENT AND PROCESSES THAT ARE INVOLVED, ALSO I WANT A CONFIRMATION FOR THE BOOKING AS I WILL BE CHECKING IN FROM THE AIR PORT. PLEASE REPLY ME AS SOON AS POSSIBLE. THANKS.
We have sent a reply to the email you sent us.
hi,good morning.. all contact numbers given in this page are busy,do u have specific number wherein we can talk to the reservation directly?
thank you!
Our front desk staff are the ones who process reservations. All the hotel numbers go to the front desk.
There may have been technical difficulties when you tried to call. Please try calling again. I was able to call the hotel front desk just now.
Hello, I sent an email last night about a reservation. I couldn’t get a hold of a landline right now. Hopefully you were able to receive my email. Please let me know otherwise. Thanks!
We have sent reservation confirmation to your email.
Hi! Are these marked-down rates applicable from January 13 to 17 of next year (2013)?
Will appreciate your quick reply. Thanks!
You can get the no breakfast rates for January 13 to 17, 2013. No breakfast rates are not available on the 18th and 19th.
If you make a reservation for the 13th to 17th, please be advised that stay extension has a very very low chance.
Good day. .i would like to ask the total price for the family room + 1 extra bed. . So it would be for 4 pax. . For jan 12 to 14. . Anf is it possible to check in @ around 8-10am..
January 12 (8am check-in) to January 14 (1pm check-out) counts as 2 day-nights.
CGH Family with 1 extra bed is 2740 pesos per day-night. With breakfast for 4. Tax already included.
We have also replied to your email. If you don’t see our email, please check your spam or bulk mail folder.
good evening cgh.,mgmt.i’d like to ask about your wedding package if wedding organizer is also included to this package.
good evening cgh mgmt.,i’d like to ask about your wedding package if this include the wedding coordinator,who will organize the church decor and the reception,and do you have your own photgrapher/vedeographer too?that is included also to this package?if that so,i would like to book my wedding day at your hotel this coming july 25 2013.or call me at this -snip-.waiting for your reply ASAP.
in your wedding package it is not stated here about providing the dress of the bride and groom,parents,bridesmaid/groomsmen.do you have any idea whre to rent.then how mch it will cost of renting the dresses.
We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.
Hi! I’d like to inquire if you still have available Standard Room. check-in date anytime this week (No Specific date yet)… Thanks
We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.
hello i have book ur hotel on 23 jan til 26 jan
my book number is -snip-
and my name is taeheum la
from korea
can i ask u something?
i will be there on 23 jan 1am early nyt
so what time can i check in hotel?
before i stayed ur hotel
check in 4am
so may i have check in same time?
plz reply to me
thx
Please check-in at 4:30am (hotel computer time). Not 4am.
I already sent an email regarding a hotel room reservation. Hoping for a quotation in an hour.
thank you
Cherry
Manila
We have replied to your email. If you don’t see our reply, please check your spam or bulk mail folder.
can we have a family suite reserved for feb 16-18, 2013? i already emailed last night, but haven’t received any replies yet.
We have replied to your email. If you don’t see our reply, please check your spam or bulk mail folder.
Emails and comments are usually answered within a day. Within two days if over the weekend or holidays.
good pm! Do you have a standard room available w/ no bfast on Feb 19 or 20, 2013? What about Feb 26 or Feb 27, 2013? Thank you!!
CGH Standard is available for any of those dates.
Hello, I would like to inquire if you provide a LCD projector w/ Wide Screen for wedding events? If yes, how much does it cost? Thanks!
We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.
CGH
Hi…I would like to inquire for room accomodation for 2 nights of 17 adults and 4 children…schedule date of arrival July 23, 2013
We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.
Hi! I have sent an email regarding my reservation for 4 Deluxe Triple rooms on Jan.18-21, 2014.
Hi! I have sent you an email regarding my reservation for 12pax on January 18-21, 2014. I haven’t received any reply yet. I’ve tried calling the landline numbers given but they’re all busy. Please let me know if you received my email. Thank you!
We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.
hI,
i would like to inquire how much is your birthday package for a minimum of 50 persons. what does the package includes such as cost per head,venue, amenities,menu..
Can you provide us the details please.
thnks
Pablita
We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.
Hi!
Our Company is planning to check-in in your hotel this coming first week of June, we are asking about the room rate of your conference room. and it would be our privilege and honor if you reply us, as soon as possible
Thank You and More Power!
We have replied to your email. If you don’t see our email, please check your spam or bulk mail folder.
Hi! I would like to ask where can I make a follow-up regarding my proposal for Online Reservation System plus FREE website design?
Thanks!
We have replied to your Facebook message.
Good day,
Does your hotel accept OJT’s?
If yes, then how can one apply for OJT?
We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.
We apologize for the very late reply. Many emails and there was trouble with the hotel website last week.